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Customer Success Representative

We are seeking an ambitious Customer Success Representative to join our team. As a Customer Service Success Representative, you will play a crucial role in providing exceptional customer service by acting as a liaison, addressing customer inquiries, and resolving any issues they may encounter with accuracy and efficiency.


  • Manage incoming calls, chats, and emails in a positive, patient, and professional manner.
  • Build and nurture sustainable relationships and trust with customers through open and interactive communication.
  • Work towards achieving personal and team goals.
  • Handle customer complaints effectively, offering appropriate solutions and alternatives.
  • Contribute to the overall team effort by assisting other team members as needed.

Skills and Attributes:

  • Experience in customer support or as a customer service representative.
  • High energy and ambition, demonstrating enthusiasm to grow within/with the company.
  • Familiarity with working with computers and computer systems.
  • Excellent verbal and written communication skills.
  • Ability to work effectively within a team and collaborate positively, patiently, and professionally.
  • Effective multitasking, prioritization, and time management abilities.

Company Culture:

  • Stable: We are a strong and steadily growing company.
  • Team-oriented: We foster a cooperative and collaborative work environment.

Preferred Qualifications:

  • High school diploma or equivalent, or 1-3 years of customer service experience.
  • Predictable and reliable attendance record.
  • Strong verbal and written communication skills.


  • 8-hour shift: 8:00 am – 4:30 pm, Monday through Friday


  • 8 paid & 2 unpaid company holidays per year.
  • Healthcare benefits (medical, dental, vision) for individuals and families.
  • 401K program with matching.


If you are enthusiastic about providing outstanding customer service and working in a supportive and collaborative environment, we encourage you to apply for this position. Join our team and be a part of our continued success!

or to apply online CLICK HERE