Customer Service Representative

Potosi, MO • Full-Time • Monday–Friday • Day Shift
Full-TimeOn-site • Potosi, MODay ShiftWeekdays Only

Midwest Textiles & Supplies has supported commercial embroidery and apparel decorators since 1993. We’re adding a Customer Service Representative in Potosi to help process orders, answer questions, and keep operations moving.

What You’ll Do

  • Process orders and customer inquiries quickly and accurately.
  • Communicate with customers and teammates to resolve issues and keep work flowing.
  • Learn our products and systems.

What We’re Looking For

  • Dependable, detail-oriented, and comfortable on a computer and phone.
  • Clear communicator who enjoys helping people.
  • Solid attendance and a positive attitude — experience is a plus.

Why You’ll Like Working Here

  • Friendly, clean, climate-controlled workspace.
  • Consistent weekday hours (no weekends).
  • Great team with room to grow.

Schedule & Location

  • Day shift, Monday–Friday.
  • On-site role in Potosi, Missouri.
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Customer Service Representative

Potosi, MO • Full-Time • Monday–Friday • Day Shift
Full-TimeOn-site • Potosi, MODay Shift

Midwest Textiles & Supplies has proudly supported the embroidery industry since 1993. As a Customer Service Representative at MTS, you’ll help commercial embroidery and apparel decorators get what they need to keep production running smoothly.

What You’ll Do

  • Process orders and customer inquiries quickly and accurately.
  • Communicate with customers and teammates to resolve issues and keep work flowing.
  • Learn our products and systems — training provided.

What We’re Looking For

  • Dependable, detail-oriented, and comfortable using email and order-entry systems.
  • Clear communicator who enjoys helping people.
  • Solid attendance, a positive attitude, and a willingness to learn are what matter most.

Why You’ll Like Working Here

  • Friendly, clean, climate-controlled workspace.
  • Consistent weekday hours (no weekends).
  • Great team with room to grow.

Benefits

  • Competitive Salary based on experience.
  • Health, Dental, and Vision Insurance.
  • 401K Program with matching.
  • 8 paid & 2 unpaid company holidays per year.
  • Opportunities for professional growth and development.