Frequently Asked Questions
- Who are Midwest Textiles & Supplies' primary customers?
- Do you sell directly to end consumers?
- Are there minimum order quantities (MOQ) for products?
- What custom converting services do you offer?
- What differentiates Midwest Textiles & Supplies from other suppliers?
- What industries primarily benefit from your specialty products like Hovotex?
- Do you offer discounts for bulk or large-volume orders?
- How can new businesses open an account?
- How quickly can Midwest Textiles & Supplies fulfill orders?
- Do you offer inventory programs for regularly used supplies?
- Do you provide an auto-replenishment or subscription service?
- Who should I contact if I have technical questions or need product recommendations?
- Do you ship internationally?
Answers
Who are Midwest Textiles & Supplies' primary customers?
Our customers include retail embroidery shops, commercial apparel decorators, embroidery supplies distributors, contract embroidery companies, and various businesses that require textiles and/or converting services.
Do you sell directly to end consumers?
No. Midwest Textiles & Supplies operates exclusively as a B2B supplier, specializing in serving businesses and distributors in the embroidery and apparel decoration sectors.
Are there minimum order quantities (MOQ) for products?
We do not enforce strict MOQs beyond our standard product put-ups, such as 500-sheet packs or 25-yard rolls, allowing flexibility to accommodate customer needs.
What custom converting services do you offer?
Our converting capabilities include custom cut sheets, rolls, slitting, rewinding, perforating, and die-cutting. We also offer kitting services—assembling fabric packs, pre-cut backings, or accessory kits to your specifications. We tailor every solution to meet precise customer needs.
What differentiates Midwest Textiles & Supplies from other suppliers?
We are a direct mill supplier and custom converter offering unmatched reliability, shorter lead times, and competitive pricing. Our exclusive partnership with Hollingsworth & Vose (H&V) ensures consistent product quality and supply chain stability.
What industries primarily benefit from your specialty products like Hovotex?
Our specialty product, Hovotex, is particularly beneficial to companies in the drapery manufacturing sector, used extensively for drapery headers and specialized textile applications.
Do you offer discounts for bulk or large-volume orders?
Yes, we offer pricing advantages for large-volume orders. Please contact our sales team directly to discuss customized pricing and volume discounts.
How can new businesses open an account?
New customers can easily open an account by completing our online application form available on our website or by contacting our customer service team directly.
How quickly can Midwest Textiles & Supplies fulfill orders?
With extensive in-house converting capabilities and significant inventory, we pride ourselves on swift turnaround times, helping to prevent downtime for your business operations.
Do you offer inventory programs for regularly used supplies?
Yes. Our On-Demand Inventory Program ensures key supplies are always available, helping reduce storage costs and prevent supply outages. This program keeps essential items readily accessible based on our customer usage patterns.
Do you provide an auto-replenishment or subscription service?
Yes. Our subscription and auto-replenishment program allows customers to set up automatic deliveries for their most-used products. Key benefits include:
- Ensuring consistent inventory levels
- Eliminating manual reordering efforts
- Reducing downtime and enhancing operational efficiency
Who should I contact if I have technical questions or need product recommendations?
Our experienced customer service and technical support team is readily available. Please reach out via our contact page, call us directly, or use the live chat on our site for personalized assistance.
Do you ship internationally?
Yes. Although we have strong Midwest roots, we offer global reach and can fulfill international orders efficiently.